At Smitten Lingerie, customer service is our top priority. We want you to be 100% confident and pleased with your purchase, and so we go the extra mile to ensure that you always have the best experience possible. Your feedback informs us on how we can improve our site, inventory, and shipping process, and so we invite you to share your thoughts with us. If you find you require one-on-one customer care, please feel free to send us your inquiry in the form provided and someone with our Customer Service office will respond as soon as possible. Shoppers can also find additional information on our Returns & Exchanges page.
Do you have questions about the brands or items in our inventory? Shipping times? Prices? Outstanding orders? Our experts are here to assist you with everything from fabrics to product recommendations. Just let us know how we can serve you, and one of our representatives will gladly answer your questions and provide clarity. At Smitten Lingerie, we are as passionate as you are about high-quality lingerie, and we want you to feel completely at ease .We will do everything in our power to answer your questions and make your decision-making process as easy as possible.
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There are many things that set us apart from our competition: our carefully curated selection, our impressively low prices, and even our diversity of styles. But what truly sets us apart -- first and foremost -- is our industry-leading customer service. We are personally invested in your satisfaction, and we will go to tremendous lengths to ensure that your experience goes above and beyond the industry standard. That’s because we don’t just view you as a customer, but as a partner, and we’re only satisfied when you’re satisfied.
We offer a wide selection of lingerie essentials from industry-leading designers like Be Wicked, Hauty, Cosabella, Escante, iCollection and Maison Close and our selection is constantly expanding because our customers are our top priority. If you have questions, concerns, or other inquiries, please feel free to email Smitten Lingerie directly at: firstname.lastname@example.org.
If you need to request an approval to return or exchange an item, please visit our Returns Policy page. If you’re ready to reach out to us, please use the form on this page. We look forward to working with you and to making you look your most ravishing.